Customer Care

The fine print!

At Sassy 'N' Tall we serve quality, affordable ladies wear for Tall Women over Fifty. Our mission is to offer clothes that we would wear ourselves. We partner with Canadian based state of the art facilities that operate under the strictest quality guidelines. 

You can reach us at anytime, Contact Us! Feel free to chat us up here or through our social media channels. Our full contact details are available here and we will get back to you within 5 business days.

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Payment Methods

- Credit / Debit Cards
- PAYPAL

Return & Exchange Policy

Sassy 'N' Tall has almost 80 years combined experience in the fashion and textiles world. We sourced the best to offer a quality product so we don't have to offer return or exchange policies. You've seen and done it all. By now you know what you want so you won't need one anyway! 

If you are not satisfied with your new shirt, please let us know within 14 days of purchase. At this time our facilities are not set up for returns so the answer is still 'no' for that, but we'll see what we can do to turn that frown upside down. Here is our contact page and we are looking forward to hearing from you!

Shipping Policy

Only within Canada for now, sorry about that!

Ballpark rate is $5 per shirt by Canada Post with 1-5 days in transit.

Actual rates are determined at time of shipping and vary based on items shipped and destination.

Privacy & Safety

Last update: 3 November 2021, www.sassyntall.ca (the 'Site') is owned and operated by Sassy 'N' Tall. Sassy 'N' Tall can be contacted at: sassyntall@gmail.com. The purpose of this privacy policy (this 'Privacy Policy') is to inform users of our Site of the personal data we will collect, use of collected data, who has access to the data collected, the rights of Site users, and the Site's cookie policy. This Privacy Policy applies in addition to the terms and conditions of our Site.

Personal Data We Collect: By using our Site users agree that they consent to the conditions set out in this Privacy Policy, and the collection, use, and retention of he data listed in this Privacy Policy. We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond data listed below without notifying you first. When you visit and use our Site, we may automatically collect and store your IP Address, clicked links and content viewed. When you create an account we may also collect your first and last name, email address, phone number, address, and payment information.

Use and Access of Collected Data: Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages on our Site. We will not use your data beyond what we disclose in this Privacy Policy. The data we collect automatically is used for reporting purposes. The data we collect when the user performs certain functions may be used for communication. We may disclose user data to any member of our organization who reasonably needs access to our user data to achieve the purposes set out in this Privacy Policy. We share order information with fulfillment centers to process orders. Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

We will not sell or share your data with other third parties, except if the law requires it, if it is required for any legal proceeding, to prove or protect our legal rights, and to buyers or potential buyers of this company in the event that we seek to sell the company. If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices. User data will be stored until the purpose of the data was collected for has been fulfilled. You will be notified if your data is kept for longer than this period.

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data and their parent or guardian may contact our privacy officer.

If you would like to know if we have collected your personal data, or we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact your privacy officer here: sassyntall@gmail.com.

Rights of Site Users: Do Not Track ('DNT') is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals. In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, you can opt-out of the use of your personal data of marketing emails. You can opt-out by clicking 'unsubscribe' on the bottom of any marketing email or updating your email preferences under 'Your Account'.

Cookies: A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user's experience. We use the following types of cookies on our Site: Functional and Session cookies. Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits. Session cookies are used to remember items in your shopping cart while you are still browsing.

This Privacy Policy may be amended from time to time in order to maintain compliance wit the law and to reflect changes in our data collection process. When we amend this Privacy Policy we will update the 'Effective Date' at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy. If you have any questions, concerns or complaints, you can contact your privacy officer Sassy 'N' Tall at sassyntall@gmail.com.

Wholesale Inquiries

Thank you for your interest in working with us! 

Please complete the form below:

Wholesale Account Request
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